Terms and conditions

This web site is operated by Anwesha Software Solutions (P) Ltd. is a company incorporated in Delhi.

Anwesha Software Solutions (P) Ltd. cannot act for you until you have agreed to these terms and conditions. They represent the contract between you and Remote Programmer ("us", "we", etc). By instructing Remote Programmer in any way, you agree to be bound by them. No change can be made to these terms unless the changed agreement is in writing, in hard copy, signed by both us; or set out in email messages, to and from each other. This agreement binds both you and us as soon as you become a client. This agreement may be changed at any time. When it is changed, your own contract is not changed. The version posted here at the time you instructed us continues to be valid. The new version is valid for all new instructions from you and from others.

Our Goal

Serving you a quality software solutions with constant focus on cutting-edge, creative and strong Project Management discipline and enable you to operate your business as smoothly and profitably as possible.

Our Contract

• you have sent a completed instruction to us through this web site and paid for the service you have ordered and
• we have responded in a manner indicating acceptance, for example by providing or starting to provide the advice or information or document you have requested.

2.     You cease to be a client when we have provided the Service for which you have paid. As a result you are not a client for the time between our completing one piece of work for you and starting another. Each piece of work is a new retainer which terminates when that work is done...

3.      There is no contract between us for any free service, so you do not become a client by using any free service and we are not liable to you in any way resulting from your use of any free service.

4.      Your instructions to us terminate automatically each time we complete work for which you have paid us. If we should give advice on the same case at a subsequent time, such advice constitutes a separate contract and does not retrospectively extend the first contract for our services.

5.     Prices for business Services are exclusive of any applicable value added tax or other sales tax.

6.     The price of any document or other Service may be changed by us at any time. We will never change a price so as to affect the price charged to you when you buy a Service.

7.      Services will be delivered by your free download, by e-mail or by both of these, at our choice.

8.      You agree that you are bound by these terms (or the latest version of them) for all future contracts with us, whether ordered through Our Web Site or in some other way.

9.      You now agree that you commit a breach of this contract if you seek repayment of money paid to us by asking your credit card provider to credit back a payment made to us, without attempting to seek repayment from us first. In that event, you agree that you will owe us first the sum charged to us by our merchant service provider and secondly a sum based on time spent at USD 10 per hour in dealing with your breach. You also agree that this provision is reasonable.

Delivery of the Services

1.      Any service supplied personally will be delivered within an estimated time frame. You may not cancel any undelivered balance at any time, if we have started work with it whereupon we will refund the appropriate proportion of your money. The work is likely to be started on scheduled date.

2.      Delivery of services often dependent on some information to be provided by the client. If it crosses the scheduled date, Remote Programmer will no way responsible for the timely delivery. In that case Remote Programmer is likely reschedule the work on latter date and additional hours spent due to delayed submission of requirements are likely to be charged as per actual.

3.      Services by "Anwesha Software Solutions (P) Ltd." will be delivered in accordance with your instructions given to us from time to time through Our Web Site.

4.      We accept no responsibility for problems  from your end. Server problem, network problem or anything else.  

5.      If you pay by cheque, we will act after we realize the money.

6.      Our contract with you is concluded on the first to happen of:

• your receipt of the Services you have bought, by any means;
• our sending of the Service by e-mail and not receiving notification from our service provider of non-delivery.

Limitations on our Service

1.      Any software solutions will be tested in your server where it will be installed.  Though we will test everything from our end, you must check everything   at the time of delivery.

2.    If  our software solutions does not meet agreed requirements, you must inform us within 3 weeks of the delivery. After this period, any requirement related defects will be considered as new requirement.

3.      You must report any programming error with 60 days of the delivery of the software solutions. After this period any error will be charged as per our existing hourly rate for a programmer in which it has been written.

4.      Documents are provided as template versions for you to edit and change to suit your circumstances. We do not refund money if you decide not to use a document.

5.      Delivered software   may include typographical errors. Any error if reported will be fixed ASAP within 60 days of the delivery.

Refund policy

• You can ask for refund for payment made for any service we have not started work yet.
• We will refund  for any service if we see we will not able to provide you the required service.

However all refunds will be made after deducting any transaction fees charged by payment processor and payment for the work already done.

Mode of communication

All normal communication will be made via email or messaging board. However for special cases it can be done via online messengers and/or telephone or by other means if it is required.

Storage of papers and documents

We are not obliged to keep copies of communications between us. In practice, we will endeavour to keep soft copy for our own benefit. You are strongly advised to print and retain a copy of all communications between us.

Indemnity

You agree to indemnify us against any claim or demand, including reasonable lawyers' fees, made by any third party due to or arising in any way out of your use of Our Web Site, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.

Severability

If any of these terms is at any time held in any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

No Waiver

No waiver by us, in exercising any right, power or provision hereunder shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.

Dispute Resolution

In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

Governing Law

This Agreement shall be governed by and construed in accordance with the law of India.